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FHW Help Centre

We're here to assist you with any questions or concerns you may have. If you need assistance, don't hesitate to reach out! Below the form, you'll find quick links for answers to common questions, information on how to contact us, and details about product sizing and delivery & returns.

Have questions?

We’re here to help! Our team is available Monday to Friday from 9:30 AM to 4:00 PM GMT.

Customer Services Festive Opening Times:
Tue 24th Dec – Open until 12pm
Wed 25th Dec – Closed
Thurs 26th Dec – Closed
Fri 27th Dec – Open as usual
Sat 28th Dec – Closed
Sun 29th Dec – Closed
Mon 30th Dec – Open as usual
Tue 31st Dec – Open until 12pm
Wed 1st Jan – Closed
Thurs 2nd Jan – Open as usual

Use the form below or email us directly at info@fhwbrands.com or call us 01452 886210.

If you are contacting us to change/cancel your order then please ring us on 01452 886210 as soon as possible.

If you have an order number, please include it in your message so we can help you quicker.

Quick Links